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Press Releases • Apr 28, 2015 09:00 GMT
According to Svensk Kollektivtrafik, the Swedish industry association for public transport, only one in four passengers feel they get enough transport information. In response to this problem, Keolis, a bus company working for Greater Stockholm Public Transport, equipped its buses with a system that uses screens to send real time information on traffic disruptions and journey planning options.
News • Jan 08, 2016 13:02 GMT
Customer satisfaction is an important benchmark for measuring how well the public transport system is running. With the aim of increasing its passengers’ satisfaction, Keolis decided to invest in providing traffic disruption information and installed a system, which provides passenger information in real time. The customer satisfaction rating rose to 84 percent.